Frequently Asked Questions
What are Genuine Parts?
Genuine parts are manufactured exclusively for the original forklift makers — Toyota, Mitsubishi (Unicarriers), Nissan, Komatsu. They are made to the highest quality standards with exact original specifications. These parts come with the manufacturer's warranty and packaging.
What are OEM Parts?
OEM (Original Equipment Manufacturer) parts are made by the same manufacturers appointed by the original forklift makers, but sold under their own brand name. Examples include AISIN, DENSO, KAYABA, SHIMADZU, KOYO, DAIDO, TAIHO. They have the exact same dimensions and quality as genuine parts. OEM parts and aftermarket parts are NOT the same.
What are Aftermarket/Replacement Parts?
Aftermarket parts are not made by or for the original forklift makers. They are manufactured to fit and perform like the originals, but at a fraction of the cost. At LYF, we carefully select quality aftermarket parts that meet acceptable performance standards.
How do I find the right part?
You can search by part number directly using our search bar, or browse by brand and category. If you're unsure of the part number, send us an enquiry with your forklift model and a description of what you need — our team will help identify the correct part.
How do I get pricing?
Add items to your enquiry cart and submit your enquiry. Our team will reply with pricing and availability within the same business day. For registered and approved customers, pricing is displayed directly on the website.
Do you ship internationally?
Yes! We ship worldwide. We have customers across Europe, North America, Latin America, Africa, Middle East and Southeast Asia. Contact us for shipping rates to your location.
What payment methods do you accept?
We accept bank transfer (TT), PayPal, and Western Union. Payment terms are available for approved regular customers.
What is your return policy?
We accept returns for incorrect or defective parts within 14 days of receipt. Parts must be unused and in original packaging. Please contact us before returning any items.